Shocking Viewsonic After Sales Service

We hear case after case of unbelievable unresponsiveness from Viewsonic. We really do not know the secret behind a consumers products company so arrogantly and unprofessionally treating its customers. But they do and continue doing.

In this case the customer actually writes to the senior management at Viewsonic. As if in punishment, despite a trail of emails, his Viewsonic monitor lies unrepaired for OVER A QUARTER.

Mr. Sandeep Dangi, a gujarati businessman, was at the end of Viewsonic's horrible customer service this time. Despite speaking to their National Manager - Customer Support and contacting their India CXO - all he could achieve was frustrating form emails from Viewsonic.

For yet another example of Viewsonic's terrible after sales services click here.

Viewsonic - 100 days of inaction

This is yet another case of Viewsonic's complete disrespect for its customers. A customer who is willing and desperately wants a PAID service and who has managed to get in touch with their National Coordinator CSD STILL gets NO VIEWSONIC SERVICE FOR A 100 DAYS.

The customer, Mr. A.N.Parthasaradhi, says,"I've been sending mails to Viewsonic to get a paid service for my LCD monitor (Monitor is not getting switched on)... Though i'm getting responses from Viewsonic asking me to wait for 5-7 business days, there is no response/serive after that. I've been struggling to get my monitor repaired for the past 3 months. I'm getting mentally pressured due to this, as lot of my work is getting backlogged."

Click for a complete account of Viewsonic pathetic service.