Friday, June 14, 2013

Shocking Viewsonic After Sales Service

We hear case after case of unbelievable unresponsiveness from Viewsonic. We really do not know the secret behind a consumers products company so arrogantly and unprofessionally treating its customers. But they do and continue doing.

In this case the customer actually writes to the senior management at Viewsonic. As if in punishment, despite a trail of emails, his Viewsonic monitor lies unrepaired for OVER A QUARTER.

Mr. Sandeep Dangi, a gujarati businessman, was at the end of Viewsonic's horrible customer service this time. Despite speaking to their National Manager - Customer Support and contacting their India CXO - all he could achieve was frustrating form emails from Viewsonic.

For yet another example of Viewsonic's terrible after sales services click here.

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