It seems someone has flagged our blog as "objectionable".
We can perhaps guess whose action it was - since we had informed Viewsonic about starting this blog. That they would rather spend time trying to throttle the just voice of their customers than improving their "pathetic" after-sales-service is even more pathetic. Still let us hope for better days from Viewsonic - or have they proved with this action that they are completely irredeemable?
The truth is that in most cases people simply do NOT complain - even when they face great hardship. This is especially so in India where the number of Viewsonic complaints (on the web) versus resolved cases or cases where the customer pursued other legal or PR measures to demand just action is negligible.
Given Viewsonic's massive product issues (experts have given figures as high as 70% - please refer previous article) and it's extremely unmindful attitude towards customers and customer complaints we can be sure that their attitude is prompted by a belief that the Indian customer is a weakling who will never fight back.
They are wrong.
We are joining their battle.
Though this blog might play only a small part in this battle, we will fight till justice is served.
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